It actually happened last saturday and I was way too busy over the weekend to post any… but I still want to spread my terrible experience from sprint to many as possible.

As some of you many know already, I ditched sprint in January after using it for 8 years due to their “non-sense” and “I don’t care about you customer” attitude. Why did I stopped by Sprint again? Simply due to Palm Pre

Palm Pre, I’ve been waiting the phone for past 3 years. maybe even longer since I can’t count how long it has been honestly… anyway, last saturday was lunching day of Palm Pre.

As a long waited fan boy of palm, I wanted to give it a shot even though I hate sprint. So I decided to stop by the store and soon it turned around as bad decision.
So I went to the small sprint store near my work, they actually locked the store with about 10 customers in it.  I was wondering what the heck is going on and soon one of the guy told us they were understaffed. Are you serious??? You still can let customer in with a sign in sheet or so. Locking out the customers due to they can’t handle anyone?? Isn’t it illegal to lock customers in due to fire code??? I had to wait about 10 mins outside in cold (I think it was below 60).

So as soon as I walked in I asked the worker there if they have enough stock of pre so I can get one and the guy replied me back with YES we have enough in stock. So i waited another 45 mins in there and finally my turn came and guess what??? They told me it has been SOLD OUT!

I got annoyed by the fact one person telling me they had enough stocks and hearing from the other saying it’s sold out I was kinda complaing and telling them “Don’t you know exact how many your received and how many people wants the phone? A quick sign in sheet and out of stock notice up in the door and let everyone coming to the store know about sold out would saved many people behind me waiting and my time!!”

Their response? “Oh that’s an actully good idea.”

ARE YOU KIDDING ME??? How do you train your people Sprint???
No wonder you are losing couple hundred millions of subscribers annually.
Now I’m debating if I should still get one and have fun or just forget and wait another 6 months or so till AT&T lunches one.